Enrolled Members
CEHA is a national alliance that helps Catholic organizations reduce healthcare costs and administrative burdens—so you can stay focused on the mission.
Access Quick Links to Your Benefits
Your employer provides healthcare coverage through the Catholic Employer Health Alliance (CEHA). For detailed plan design or eligibility questions, please contact your HR administrator directly.
Medical Plans
Your medical coverage is provided through Blue Cross Blue Shield on the national BlueCard PPO Network.
To:
- Find a provider
- Check claim status
- View ID cards
- Review coverage details
Please visit your Blue Cross Blue Shield member portal provided by your employer.
You will be redirected to the BCBS member site.
Prescription Drug Coverage
Prescription benefits are managed by OptumRx and optimized by RxBenefits. RxBenefits should always be your first point of contact with any questions or concerns related to your prescription benefits. Through RxBenefits, you can:
- View up to 18 months of claims history
- View, download, and email copies of ID cards
- Access your account across multiple devices
- Manage communication preferences
- View your pharmacy benefits coverage
Through OptumRx, you can:
- Manage your mail order prescriptions
- Locate a pharmacy
- Understand your prescriptions
- Find pricing for brand and generics
- Track and manage prior authorization
If you have questions about your prescription coverage, contact the member services number on your prescription ID card.
Telehealth Through MDLive
Telehealth is included with all CEHA medical plans through MDLive. MDLive provides:
- 24/7 virtual urgent care visits
- Behavioral health appointments
- Board-certified physicians
You may need to register using the information on your medical ID card.
Dental Coverage
- Find a dentist
- Review claims
- Confirm orthodontia coverage (if applicable)
Vision Coverage
Vision benefits are provided through VSP (Vision Service Plan).
"She was very knowledgeable and very compassionate. She was a wonderful resource on my cancer journey."
Member Services Contacts
Medical Plan
Carrier: CareFirst Administrators (National Blue Cross Blue Shield Network)
Need immediate medical attention?
Find an urgent care center or hospital near you.
Not an emergency?
Consider Telehealth first. MDLIVE saves you time and money compared to the ER or urgent care center.
Keep up with preventative care
Getting your preventive screening tests is one of the most important things you can do to protect your health.
Learn more about preventative care
Getting preventive screenings is one of the most important ways to protect your health.
Screenings help detect diseases early—often before symptoms—when they’re easiest to treat. Talk to your doctor about which tests you need based on your age, health history, and risk factors.
The Trust’s health plans cover recommended preventive services at no cost (no copay, coinsurance, or deductible), including screenings, vaccinations, and counseling.
Examples may include:
Blood pressure, diabetes, and cholesterol tests
Cancer screenings (e.g., mammograms, colonoscopies)
Counseling (smoking cessation, weight, nutrition, mental health, alcohol use)
Well-baby and well-child visits (birth–21)
Routine vaccinations
Pregnancy-related screenings and counseling
Flu and pneumonia shots
Important: Coverage is 100% only when using in-network providers.
Frequently Asked Questions
What is the difference between Telehealth, Urgent Care, and the Hospital?
When you or a loved one falls ill or has an accident, it can be difficult to choose the best course of action, especially when time is of the essence and your primary care physician is not available. What other options are there, and how do you know where to go when a health issue arises? This video walks through the differences and common use cases for three types of care: telehealth, urgent care and hospital/emergency room.
When can I make changes to my benefit elections?
There are only certain times when you can enroll in benefits or make changes – when you’re first hired, during open enrollment, or after a qualifying life event.
So what exactly is a qualifying life event? Certain changes in your personal life qualify as an official change in status according to the IRS, which means that you can modify your benefit selections between open enrollment periods. Examples include changes in family status such as getting married, having a baby, or a change in child custody. In addition, a common qualifying life event is a change in employment status, such as a termination of employment or a change in employment status. Typically, you have 30 days from the date of the event to make changes to your benefits. This video explains more.
Does our plan offer gym membership discounts or other wellness discounts?
If you are enrolled in the Trust medical plan, you are Blue Cross and Blue Shield (BCBS) member. As a BCBS member, this gives you exclusive access to healthy deals and discounts through Blue365. With Blue365, great deals are yours for every aspect of your life – like discounts on brand name sneakers, heart rate monitors, and gym memberships! Register now at www.blue365deals.com to take advantage of Blue365. Just have your Blue Cross and Blue Shield member ID card handy. In a couple of minutes, you will be registered and ready to shop. Check out this video to learn more!
How much does a telehealth visit cost?
For MDLIVE Providers:
MDLIVE telehealth visits have a $0 copay for both medical and behavioral health visits.
For Non-MDLIVE Providers:
The Plan covers virtual and telephonic visits with all non-MDLIVE providers at the applicable office visit benefit.
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