Frequently Asked Questions

I’m new to VSP. How do I use my vision benefits?

Welcome to the VSP family! Using your benefits is easy. Once your benefits are effectivecreate your VSP member account. From here, you can find a doctor near you, view your coverage information, print your Member ID card, and more!

No ID card is needed when you visit a VSP® network provider—just tell them you have VSP, and we’ll take it from there! But if you’d like a copy of your ID card for your records, you can print a card from VSP member account. 

When you schedule an eye appointment, your doctor may ask for your VSP member ID or member number. This may be the last four digits of your (the primary subscriber’s) social security number or a unique ID given by your employer (if you are enrolled through your workplace).

If you have dependents covered under your vision plan and they are asked for a member ID, they should use the same one you do (the last four of the primary subscriber’s social security number or a unique ID from the primary subscriber’s employer).

Log in to view your member ID card or learn more about how to use your benefits.

To view your benefits information, such as your copays, frame allowance, and more, log in to your VSP member account. Once logged in, click View Your Benefits in the Your Benefits tile. Then, click My Benefits to view your vision coverage details.  

You can use your VSP benefits at VSP network providers, including thousands of private practice doctors and Visionworks® and Eyemart Express retail locations nationwide. Use the Find a Doctor locator tool to find an in-network location near you or log in to your VSP member account for a complete provider listing.

Want to shop retail? All Visionworks and Eyemart Express retail locations are in network for VSP members. You may also be able to use your benefits at retail locations like Walmart/Sam’s Club and Costco.*

Prefer to shop online? We’ve got you covered! You can use your benefits in network when you shop online at Eyeconic®—the in-network online eyewear store for VSP members.

Explore your in-network options.

*Benefits at retail locations may be different or not apply; view your plan details on your member account to confirm your coverage at retail locations and find in-network retail providers.

There are only certain times when you can enroll in benefits or make changes – when you’re first hired, during open enrollment, or after a qualifying life event. So what exactly is a qualifying life event? Certain changes in your personal life qualify as an official change in status according to the IRS, which means that you can modify your benefit selections between open enrollment periods. Examples include changes in family status such as getting married, having a baby, or a change in child custody. In addition, a common qualifying life event is a change in employment status, such as a termination of employment or a change in employment status. Typically, you have 30 days from the date of the event to make changes to your benefits.

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