MDLIVE Change to Telehealth Visits in 7 States

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April 12, 2021

MDLIVE Change to Telehealth Visits in 7 States

On Wednesday, April 7th, CareFirst Administrators notified the Trust of the following information regarding our MDLIVE services.

In response to updated individual state telehealth rules and regulations, MDLIVE will no longer be offering telephonic visits for your members in some states. MDLIVE is moving to video-only services in Arizona, Delaware, Washington D.C., Mississippi, Oklahoma, South Dakota, and Vermont.

Please reference the dates below to see when MDLIVE will make the switch to video-only visits in the states mentioned:

  • April 5th: Delaware and Washington D.C.
  • April 12th: South Dakota, Mississippi & Vermont
  • May 3rd: Oklahoma and Arizona

You may download this document to help communicate this change to your employees.