ANSWER
Dealing with insurance companies can be hard! Health Advocate can do that for you. Have your employee call 866.799.2728, or email answers@healthadvocate.com, or log into the Health Advocate website from their computer, or they can download their app to have a dedicated advocate untangle medical bills and resolve claim and billing issues. The employee (or family member) should have their insurance ID card, bill or Explanation of Benefits (EOB), and the provider’s name and office contact information to get the process started with Health Advocate.