How do I change my employee’s address for their benefits through the Trust?

ANSWER

If your group utilizes Benefitfocus for submitting enrollments, you must submit the address change in the Benefitfocus portal.  The address change will then feed electronically to CFA, Delta, and VSP accordingly.

If your group sends a file feed directly to CFA, you must submit the address change in the system that feeds this data to CFA.  The address change will then feed electronically to CFA, and then to Delta and VSP accordingly.