Delta Dental of Virginia

Delta Dental of Virginia

Frequently Asked Questions

When can I make changes to my benefit elections?

There are only certain times when you can enroll in benefits or make changes – when you’re first hired, during open enrollment, or after a qualifying life event.

So what exactly is a qualifying life event? Certain changes in your personal life qualify as an official change in status according to the IRS, which means that you can modify your benefit selections between open enrollment periods. Examples include changes in family status such as getting married, having a baby, or a change in child custody. In addition, a common qualifying life event is a change in employment status, such as a termination of employment or a change in employment status. Typically, you have 30 days from the date of the event to make changes to your benefits.

How do I change my address for my benefits through the Trust?

Contact human resources or your benefits manager to have your address updated for all of the Trust plans you are enrolled in.

How do I request a new dental ID card?

Call Delta Dental Benefit Services at 800.237.6060 to request a new dental ID card.  In a rush? To print your own card, log in to the Delta Dental of Virginia subscriber portal at www.deltadentalva.com. Click on the Print ID Card hyperlink on the left side menu.

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